A place |
Name |
Feature Rating |
1 | PetOnline | The best range at affordable prices |
2 | northern capital | The biggest shares |
3 | Petshop.ru | The best prices for pet products |
4 | Le'murrr | Advanced bonus program for thousands of products |
5 | Kotofey24.ru | Better company interaction with customers |
6 | Dog City | Various brands of products for cats and dogs |
7 | Magizoo.ru | The most convenient delivery terms |
8 | Pawtail | The most frequent replenishment assortment |
9 | Zootovary.ru | The most convenient choice of goods |
10 | UniZoo | Unique regular delivery feature |
Shopping on the Internet has become an integral part of modern human life, and pet products are no exception. Kilogram bags of food and massive accessories are conveniently obtained from the courier, without the need to transport and carry them yourself. Buy product is easy, the problem is the choice of a suitable supplier.
We analyzed dozens of online stores to highlight the best and make a rating. These sites offer several thousand products, and customer reviews do not raise questions about the quality and shelf life. The 10-ku included stores that collected on their pages a variety of products with a description of the characteristics.
We did not forget to check the prices of goods. They differ in different stores, so it is best to compare the cost on several sites. It often happens that one category of goods is cheaper in one store, but prices for other positions are too high. Shares with sales and bonus programs for regular customers were also taken into account.
At the end, we checked the availability of online consultations and a free hotline. Of course, it is impossible to demand that a professional veterinarian always answer in the online store, but the manager should know the assortment and guide the customers. Sites in the ranking meet all the above criteria and have received many positive reviews at different sites.
Top 10 online pet shops
Name of shop
|
Range |
Delivery |
Easy site navigation
|
Payment method |
Product description |
Special offers and promotions |
Overall score |
PetOnline |
5 |
5 |
5 |
5 |
5 |
5 |
5.0 |
northern capital |
5 |
4 |
4 |
5 |
5 |
5 |
4.8 |
Petshop.ru |
4 |
4 |
5 |
5 |
5 |
5 |
4.8 |
Le'murrr |
5 |
3 |
5 |
5 |
5 |
5 |
4.7 |
Kotofey24.ru |
4 |
3 |
5 |
5 |
5 |
5 |
4.6 |
Dog City |
3 |
3 |
5 |
5 |
5 |
5 |
4.6 |
Magizoo.ru |
5 |
4 |
5 |
4 |
5 |
3 |
4.5 |
Pawtail |
5 |
4 |
5 |
4 |
4 |
3 |
4.4 |
Zootovary.ru |
4 |
3 |
4 |
5 |
5 |
3 |
4.3 |
UniZoo |
5 |
2 |
5 |
4 |
5 |
3 |
4.3 |
10 UniZoo
Website: unizoo.ru
Rating (2019): 4.3
Opens the rating of UniZoo, which interested us in terms of delivery. The user chooses, one-time or regularly wants to receive the goods and sets the time when the courier arrives. This feature is ideal for the supply of animal feed and medicine. Attention is drawn to the banner on the site with a 45% discount on several thousand products. The company has developed a bonus program for registered customers. Gradually accumulating points, you can earn a discount of 12%. The company employs veterinarians, so questions about the health and livelihoods of animals are answered by professionals.
Almost every position on the site has a detailed description and a button to add to favorites. It is possible to leave a review about the product, but buyers practically do not use this function. The downside customers include the lack of many items in stock, you have to wait for delivery within a few weeks. In this case, the company does not inform about this in advance, the buyer thinks that the order will arrive in a few days. Also, the cost of the goods may change, usually in a big way.
9 Zootovary.ru
Website: zootovary.ru
Rating (2019): 4.3
Pet products deserve a place in the rating due to the ability to leave reviews and evaluate each product, add interesting positions to your favorites and compare them in your personal account. The shop has been operating since 2002 and during this time managed to establish contacts with many well-known brands and distributors.Each position on the site has certificates that are available to users. The company openly communicates with customers in the Vkontakte group and via the hotline. Not all employees are veterinarians, but they are well versed in the product and can answer simple questions. Separate attention deserve the "Shares of the month", which update every 30 days.
An interesting "feature" of the site is the category "Favorite Products", where the positions that received the largest number of votes of buyers fall. There you can read reviews if customers have left them. Not all products are in stock, so a waiting list has been created in your account. The user adds a position and tracks its appearance on the site. Found a store and cons. Prices without discounts are higher than most sites. Information on some products has to be clarified by telephone, since not all positions are described.
8 Pawtail
Website: lapahvost.ru
Rating (2019): 4.4
LapaTail earned a place in the rating due to regular replenishment of the range with hundreds of pet products, divided into many categories. The site of this company looks most vividly, as each section is illustrated, that is, on all pages there are dozens of pictures with descriptions. An interesting difference is the goods "For the owners", which contains calendars, key chains and other trinkets for animal lovers. Each category has search and filters by brand, price, material and many other criteria. There is a hot line on the website, and professionals who have a thorough knowledge of the products speak to clients.
LapaTail is one of the few companies that works with any orders, small and large. Goods in the amount of up to 500 rubles are sent on a 100% prepayment. Conditions for receipt depend on the place of residence, but they are brought to all cities of Russia. Special attention is given to the category "Sale", where more than a hundred categories with discounts up to 50%. From the disadvantages of users allocate prices that are higher than those of competitors. Sometimes orders are collected incorrectly, you have to call the manager.
7 Magizoo.ru
Website: magizoo.ru
Rating (2019): 4.5
Magizoo is the only one with a large network of stores across the country, so it offers the fastest and cheapest delivery to most cities. Pickup is available from 50 places in Russia, in other locations, conditions for receiving goods are negotiated with the manager. On the site, products are divided into categories by animal type, and the search is carried out by product name or manufacturer. There is a small section with stocks, but there are few discounts, especially compared to the leaders of the rating. Not all goods are in stock, but you can get in the queue: it is enough to put a tick in the column "Report the receipt of goods", and a notification of receipt will be sent to the post office.
Magizoo does not force buyers to register on the site, but sends unique offers and discounts to regular customers. Food products have certificates that are available to users. The company quickly processes customer complaints, buyers have no comments about return and exchange. Of the minuses can be identified not very responsive site, which sometimes freezes. In some cities, payment is accepted only in cash. Many items are not available and have to wait for new arrivals.
6 Dog City
Website: dogcitypet.ru
Rating (2019): 4.6
Unlike other ranking positions, Dog City specializes only in pet supplies for cats and dogs. The store can not boast a huge range, but the staff are professionals and know every position of the site. On the pages there are many brands for these animals, and a specialist hotline will be able to advise and help with the choice. The search is carried out by manufacturer or name, and positions are divided into categories: ammunition, vitamins, anti-parasitic drugs and others. There is a section with stocks, which is constantly updated, it contains several dozen items.It is recommended to pay attention to special offers, for some brands the discount reaches 25%.
Dog City has its own bonus card, but you can only get it in the physical store. The order will be brought to any city in Russia, but there is no free delivery to the regions, it always costs at least 300 rubles. You can postpone the goods for 3 days, all this time he will wait for payment. Despite the overwhelming majority of positive reviews, the company has complaints. Sometimes there are errors with the formation of the order, the wrong product arrives, which was paid. The store is actively working with complaints and trying to correct the situation, but you have to wait until the desired product arrives at the customer.
5 Kotofey24.ru
Website: kotofey24.ru
Rating (2019): 4.6
Kotofey settled in the middle of the rankings, who earned many positive feedback thanks to competent advice and effective customer support. From the rest of the store is characterized by the presence of goods for ferrets and farm animals. In a separate section is the recommended products, and users can leave their reviews and evaluate each position. There are goods at a discount, but they are not very many. But the shares are much more and they are often updated. Prices are reduced for a certain brand or for the purchase of several items of goods. You can add products for comparison by main characteristics or favorites. The site cannot compete in beauty with the leaders of the rating, but it has all the necessary categories.
An interesting feature of Kotofey is the right of customers to place an ad for sale or search. The site becomes an intermediary and platform for communication of like-minded people. The store has a developed group of Vkontakte, where users leave reviews and participate in contests. Despite the many advantages, Kotofey had some disadvantages: the main branch and warehouses are located in Krasnoyarsk, therefore delivery to other cities of Russia is discussed with each client. In some regions, the store does not send goods at all. Residents of other localities will have to pay shipping, which may exceed the price of the order.
4 Le'murrr
Website: lemurrr.ru
Rating (2019): 4.7
Le'Murrr is one of the few stores that offers both promotions and sales, as well as a developed bonus program for customers. The site has a separate section of pet products at a discount, of which there are so many that it took an additional search by category. Shares are regularly updated, most often they affect certain brands. After the first purchase, the client becomes a member of the loyalty program, accumulating bonuses and spending them on subsequent orders. Pet products on the site are divided into categories by type of pet (cats, dogs, etc.), there is a separate page for exotic animals.
Le'Murrr organized a search by name, price and animal. These categories are enough when the client knows the brand, otherwise the selection of the right product will take time. The company delivers orders in Russia, while the approximate date of receipt is known immediately. The personal account displays the delivery process. The courier picks up goods weighing up to 31 kg per floor, the client picks up the rest. Most of the company’s reviews are positive, customers mark responsive support service and quick delivery. In the minuses, customers attributed the confusion with the shares: there are so many of them that the store employees forget to make a discount or report a gift. You must be reminded of the extra bonuses to get them.
3 Petshop.ru
Website: petshop.ru
Rating (2019): 4.8
Opens the top three leaders Petshop, which without shares and discounts could keep attractive prices for most products. This store is the largest in Russia in this area, he received a huge amount of positive feedback. The site has one of the most convenient search methods: unlike most stores that search by name and price, Petshop sorts positions by ingredients, special stocks and limited series, packaging form, type of filler, material and many other criteria.A distinctive feature of the store is the support service. In addition to the standard phone assistance, Petshop suggests asking a question to the veterinarian and leaving wishes to the director.
Pet products for promotions and contests are highlighted in a separate category. The company is one of the best among those who create a community on the basis of the store. Petshop delivers goods throughout Russia on favorable terms, orders for free bring in only from 999 rubles. The company operates in many cities, self-delivery is possible not only from Moscow and St. Petersburg. Petshop also had some disadvantages: customers note that not all goods are in stock, we have to wait. DPD courier service is often late, most negative reviews about them.
2 northern capital
Website: petshop78.ru
Rating (2019): 4.8
The northern capital has taken a decent second place due to large discounts and regular promotions for thousands of positions on the site. All goods are in stock and shipped during the day, and orders from 1000 rubles are delivered in Moscow and the region for free. In addition to the standard product categories for different animals, the Northern capital has a section "Vet. Pharmacy", where medicines are displayed. The site has a hotline, but the consultant will be able to prompt only for payment and delivery and help to find the right product. He does not give advice, as a vet, will have to look for answers elsewhere.
The site provides a convenient search by name and cost. Thanks to the "Compare" function, users can postpone several products and view their main characteristics. The company does not require registration to order, but regular customers save points and turn them into discounts. The northern capital delivers goods throughout Russia, but it is necessary to gain positions in the amount of 3 thousand rubles or more. Small orders are not considered by the company and will not be sent to the regions. They also do not deliver medicinal products outside the Moscow region. Delivery terms are a significant disadvantage, which did not allow to put the company in the first place.
1 PetOnline
Website: pet-online.ru
Rating (2019): 5.0
PetOnline took the leading place in the rating thanks to a huge range and attractive shares and discounts for hundreds of positions. The product on the site is divided into categories for owners of dogs, cats, reptiles, birds, fish and rodents. The site owners tried to make not only the best store, but also a community of like-minded people. If you have any questions, you can call the hotline or send a written request to the veterinarian. Available search by price, brand name, age of the animal and its weight. The easiest way to search for a product is knowing its name, otherwise the process may take several minutes.
PetOnline delivers purchases to all cities of Russia, and orders from 1,499 rubles come for free. Residents of remote villages and small villages should clarify the possibility of delivery with the manager, since the cost may exceed the price of the goods. Users are given a guarantee: the defective product is replaced and sent free of charge. The shop is open daily and responds to users within an hour. In general, PetOnline has a huge amount of positive feedback, customers trust this site. A small minus we considered the need to make a 100% prepayment to order delivery.